bdgd99 Terms and Conditions

These terms and conditions ("Terms") form a binding legal agreement between bdgd99 ("we", "our", "Platform") and you ("Member", "User"). By using the bdgd99 website, mobile application or any digital service, you are automatically considered to have agreed to these terms.

bdgd99 operates as a trusted online gaming platform in Bangladesh on the principles of transparency and fairness. We request all our members to read and understand these terms fully before starting to use the platform.

1.1 Eligibility

The bdgd99 platform is only for individuals who:

• Are legally competent adults under the laws of Bangladesh;
• Are at least 21 years of age;
• Are able to enter into a contract independently on their own behalf;
• Are not legally prohibited from gambling or playing online games.

1.2 Scope of Service

bdgd99 is an online gaming platform that offers slots, live casino, sports betting (including cricket), fishing games and various other gaming services. All our services are delivered digitally and are governed entirely by these terms and conditions.

bdgd99 reserves the right to change, suspend or discontinue the scope, features or available games of its service at any time without prior notice.

1.3 Applicable Law

These terms and conditions and your relationship with bdgd99 will be governed by applicable international e-commerce and online gaming laws. Any disputes will first be attempted to be resolved through arbitration and negotiation.

2.1 Registration Requirements

When opening an account at bdgd99, you must provide true, complete and up-to-date information. bdgd99 reserves the right to cancel an account if false or incorrect information is provided.

• Each person may create only one account;
• Creating multiple accounts using the same IP address, device, identity document or payment method is strictly prohibited;
• The account is for your own personal use — it may not be shared with or transferred to others;
• The email address and mobile number provided at registration must be verifiable and active.

2.2 Login Security

It is your responsibility to keep your username and password completely confidential. bdgd99 will never ask you for your password. You will be personally responsible for all activities carried out from your account.

2.3 KYC Verification

bdgd99 reserves the right to verify your identity at any time. This may include:

• A copy of your National Identity Card (NID) or passport;
• Proof of residence (utility bill, bank statement);
• Proof of ownership of payment method (bKash, Nagad or bank account details).

bdgd99 reserves the right to hold withdrawals until verification is complete.

3.1 Age Requirement

bdgd99 is only for individuals aged 21 years or older. Use of the platform by minors is strictly prohibited. If a false age is provided at registration, the account and all deposited funds will be forfeited.

3.2 Identity Confirmation

bdgd99 may request documents to verify age and identity at any stage. Failure to submit documents or providing false documents will be considered a direct violation of these terms and conditions, and the right to take legal action is reserved.

4.1 Deposit Rules

The following payment methods may be used to deposit funds at bdgd99: bKash, Nagad, Rocket and bank transfer.

• Deposits must only be made from a payment account registered in your own name;
• Deposits from third-party accounts will not be accepted and will be returned;
• The deposited amount is generally added to your bdgd99 wallet immediately;
• If there is a delay due to technical reasons, please contact support.

4.2 Withdrawal Rules

• Withdrawals can only be made to the same payment method used for the deposit;
• KYC verification must be completed before making a withdrawal;
• bdgd99 reserves the right to hold withdrawals in cases of suspicious activity;
• Withdrawals cannot be made if the wagering requirements of an active bonus have not been met;
• Withdrawal processing is completed within 15 minutes to 2 hours.

4.3 Currency and Transaction Fees

All transactions on bdgd99 are completed in Bangladeshi Taka (BDT / ৳). bdgd99 does not charge any transaction fees of its own; however, your payment provider (such as bKash or Nagad) may apply service charges, for which you are solely responsible.

5.1 Welcome Bonus

New members at bdgd99 will receive a 150% bonus on their first deposit up to a maximum of ৳10,000.

• Example 1: Deposit ৳1,000 and the bonus will be ৳1,500 — total balance ৳2,500;
• Example 2: Deposit ৳14,000 and the bonus will be ৳10,000 (maximum limit) — total balance ৳24,000;
• Bonus wagering requirement: 10 times the bonus amount must be wagered before withdrawal.

5.2 General Bonus Terms

• Bonuses may only be used for valid gaming activities;
• Bonuses cannot be withdrawn directly from the bonus wallet;
• If evidence of multiple accounts or bonus abuse is found before wagering requirements are met, all bonuses will be cancelled;
• bdgd99 reserves the right to modify, suspend or cancel any bonus offer;
• bdgd99's interpretation is final in all decisions related to bonuses.

5.3 VIP Program

bdgd99's VIP program has 5 tiers. A weekly cashback benefit applies at each tier:

• Bronze: up to 0.2% weekly cashback;
• Silver: up to 0.3% weekly cashback;
• Gold: up to 0.5% weekly cashback;
• Platinum: up to 0.6% weekly cashback;
• Diamond: up to 0.8% weekly cashback.

Advancement to a VIP tier depends on your regular activity and gaming activity. Separate terms and conditions may apply for using each VIP benefit.

6.1 Fair Play Guarantee

bdgd99 uses verified Random Number Generator (RNG) technology to ensure fair and transparent results across all games. Our game providers — including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and others — use internationally certified software.

Game results are entirely random and not predetermined. It is not possible to control results in favour of or against any player.

6.2 Betting Limits

Each game has its own minimum and maximum bet limits, which will be visible when the game loads. bdgd99 reserves the right to change or adjust betting limits for any player, particularly if unusual betting patterns are observed.

6.3 Technical Issues

bdgd99 does not accept responsibility for the outcome of a round if the internet connection is lost or a technical issue occurs during a game. In such cases, server logs will be treated as the final record. Bets lost due to power outages or device failures cannot be refunded.

7.1 Strictly Prohibited Activities

The following activities are completely prohibited on the bdgd99 platform and will result in account cancellation and forfeiture of funds:

• Abusing bonuses by creating multiple accounts;
• Playing games using automated bots, scripts or software;
• Account hacking, phishing or fraudulent activity;
• Money laundering or depositing funds from illegal sources;
• Attempting to breach the platform's security systems;
• Coordinated fraudulent activity with other players (Collusion);
• Deceiving third parties using the bdgd99 name or logo.

7.2 Arbitrage Betting

Arbitrage betting by exploiting bonuses or promotions for guaranteed profit is prohibited. If such activity is detected, the relevant bonus will be cancelled and winnings will be forfeited.

8.1 Closure by bdgd99

bdgd99 may immediately close or suspend any account in the following circumstances:

• Violation of any clause of these terms and conditions;
• Providing false information or documents;
• KYC verification failure;
• Account being inactive for a long period (more than 12 months);
• Court order or directive from a law enforcement agency.

8.2 Self-Exclusion and Voluntary Closure

If you wish to close your account yourself, please submit a request via our 24/7 live chat or email. As part of responsible gaming, we also offer a Self-Exclusion facility. For more information, visit our Responsible Gaming page.

9.1 Limited Liability

bdgd99 is not liable for the following:

• Disruption to gameplay caused by the quality or speed of your internet connection;
• Third-party software or hardware failure;
• Force majeure events (natural disasters, war, government restrictions);
• Data loss due to cyberattacks or hacking;
• Personal financial losses arising from gaming.

Under no circumstances will bdgd99's maximum liability exceed the actual balance in your account at that time.

9.2 Compensation Claims

If you believe you have suffered a loss due to any action or service of bdgd99, please contact our support team directly in the first instance. We will endeavour to resolve all complaints within a reasonable time.

10.1 Data Collection and Use

bdgd99 collects your personal information solely for the purposes of providing services, verifying identity, and ensuring security. We use SSL encryption to keep all your information secure.

To learn more about our privacy practices, please read our Privacy Policy page.

10.2 Cookies

bdgd99 uses cookies to improve website visits and personalise your experience. By continuing to use the platform, you are consenting to the use of cookies.

11.1 Our Commitment

bdgd99 firmly believes that gaming is a form of entertainment, not a solution to financial problems. We encourage all our members to play responsibly.

• Set a fixed budget for gaming;
• Avoid placing larger bets to chase losses;
• If gaming is affecting your daily life, take a break;
• Use the self-exclusion facility if needed.

11.2 Help and Support

If you are experiencing any problems related to gaming, please contact our support team. We will provide you with appropriate assistance. To learn more about responsible gaming, visit our Responsible Gaming page.

12.1 Right to Make Changes

bdgd99 reserves the right to amend these terms and conditions at any time. In the case of significant changes, we will endeavour to notify you via your registered email or through a notice on the platform.

Continuing to use the platform after any changes means you have agreed to the new terms and conditions. It is your responsibility to review this page regularly.

12.2 Contact

If you have any questions or need clarification regarding these terms and conditions, please contact us:

• 24/7 Live Chat (in Bengali)
• [email protected]

Our support team is available around the clock (BST, UTC+6) to assist you.